On the Internet

We are committed to making our site more accessible and support the Web Accessibility Initiative (WAI). Our product directory has been designed to meet the WAI recommendations.

Browser compatibility

You can view the RBS website on a wide range of browsers.

We have tested the pages of the site with the following browsers:

PCs

• Microsoft Internet Explorer Version 6.0 and 7.0
• Firefox 1.5 and 2.0

By Telephone

You can contact us using Typetalk.

Textphone numbers are provided throughout our website.

We also provide a “Chat” facility via the Marketmaker® software.

Customers with Visual Impairments

We provide the following services free of charge upon request, however, please bear in mind this requires a few days notice:

• Statements and general correspondence produced in Braille or large print
• Brochures produced in Braille, large print or on audiotape

Customers with Hearing Impairments

We provide the following services:

• You can contact us using Typetalk
• We can arrange for an RNID Interpreter to be present for meetings free of charge, but please bear in mind this may require a few days notice
• “Chat” facility