Software installation
How to download and Install mobile Marketmaker® application on your mobile phone.
Once GPRS is set up correctly, start up your phone's web browser and go to the page:
www.rbs-st.co.uk/mobile
Select the location nearest to you.
Click on the Marketmaker® icon to start the download.
After a short time you will be prompted that you are downloading Marketmaker® and asked to confirm that you want to download the application. Click on 'yes' to download Marketmaker®. You may receive a warning that the application is from an untrusted source. If this occurs then just click on 'yes' again to confirm the download. You may also be prompted as to where you want to download the application to. This can be anywhere you like, but remember the folder you download it to so you can find it again when you want to start the application. The application will then start to download. This will likely take several minutes depending on the network operator load and how good the signal is to the phone.
If the application fails to install due to the download timing out or any other reason, then repeat the steps in this stage to try again. Please also send an e-mail to: helpdesk@rbsspreadtrading.co.uk with details of what happened.
Once the application has finished downloading, you may be prompted as to whether you want to run it right away. You can do this if you wish.
Note: When installing, it is advised that you are not moving fast (e.g. in a car or train) and in a reasonably strong signal area in order to help prevent any possible installation problems.
When you run the application you will be prompted to enter your login details. You will require new login details to trade on mobile Marketmaker®. Please e-mail helpdesk@rbsspreadtrading.co.uk or use Marketmaker® chat, to request additional login details for your account.
Click here for a list of frequently asked questions.
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